Terms and Conditions

Article 1: Definitions

Where in this document the following capitalized terms, both plural and singular, are used, they should be understood as follows:

1.1 Dutch Scoliosis Center: located at Johan van Oldenbarneveltlaan 38, 3705 HG Zeist and registered in the trade register of the Chamber of Commerce under number 75704358.

1.2 Insurance card: The card from your health insurer on which your personal and healthcare details are stated.

1.3 Physiotherapist: The professional physiotherapist employed by the Dutch Scoliosis Center and who physically carries out the treatment.

1.4 Patient, You: the person who receives Treatment in the field of individual health care on the basis of an agreement or who makes an appointment to receive it;

1.5 Conditions: the present document, which contains the general Conditions of Dutch Scoliosis Center and applies to all its deliveries of Services and goods.

1.6 Treatment: the treatment of the Patient, which is the subject of the Agreement.

1.7 Parties: Patient and Dutch Scoliosis Center.

1.8 Agreement: The agreement on the basis of which the Patient undergoes the Treatment which is performed by a Physiotherapist from Dutch Scoliosis Center.

Article 2: General

2.1 These Terms and Conditions apply to the Treatment and – insofar as those services do not fall under other activities of Dutch Scoliosis Center and have their own general terms and conditions – all other services that Dutch Scoliosis Center offers in the context of its physiotherapy activities.

2.2 Deviations from these Terms and Conditions through conditional acceptance or other reservations only apply if they have been expressly and unambiguously accepted in writing by a legal representative of Dutch Scoliosis Center.

2.3 Previously dated Terms are replaced by this copy.

2.4 If a situation arises between the Parties that is not (explicitly) regulated in these Conditions, or if an article of the Conditions is annulled or declared null and void on the basis of a mandatory provision, this situation must be assessed in the spirit of these Terms;

2.5 The provisions of paragraph 4 of this article do not affect the validity of the other Conditions and stipulations of these Conditions;

2.6 The Patient is not permitted to transfer rights and/or obligations arising from the Treatment to third parties without this transfer having been expressly agreed in writing between the Parties.

2.7 If Dutch Scoliosis Center does not always require strict compliance with these Conditions, this does not mean that the provisions thereof do not apply, or that Dutch Scoliosis Center would to any extent lose the right to strict compliance with the provisions of these Conditions in other cases. to require conditions.

2.8 The relationship between the Physiotherapist and the Patient is subject to the ‘Model Regulations for Physiotherapists – Patient’, as drawn up by the Royal Dutch Association for Physiotherapists (KNGF).

Article 3: Treatment

3.1 Treatments are only performed by – or with your permission under the supervision of – a qualified and registered Physiotherapist.

3.2 Prior to the Treatment, the patient must present an insurance card and proof of identity on which his or her personal details are stated.

3.3 Incidentally, you may be treated by a replacement Physiotherapist instead of your regular Physiotherapist, for example due to urgent cases, illness and force majeure situations.

3.4 If Dutch Scoliosis Center requires data from you for the performance of the Services, such as medical data, its obligations under any execution term will not commence until after you have made these correctly and completely available to Dutch Scoliosis Center.

3.5 It is prohibited to smoke in the building of the Dutch Scoliosis Center.

3.6 For the Treatment, the patient must follow the data regulations – such as clothing and footwear regulations – of the Physiotherapist.

3.7 For special treatments, further – possibly written or oral – special regulations may apply.

3.8 In principle, treatments last half an hour. Deviating or subsequent treatment period can be agreed.

Article 4: Change or cancel treatment

4.1 Treatments can be canceled free of charge no later than 24 hours prior to the scheduled time.

4.2 For treatments that are canceled within 24 hours, Dutch Scoliosis Center can invoice the Patient a fee of € 23.70, with due observance of the provisions of Article 6.

4.3 If a Physiotherapist is unable to perform the Treatment, the Dutch Scoliosis Center will endeavor to have a replacement Physiotherapist perform the Treatment, or to make a new appointment with you within a reasonable period of time.

Article 5: Physical safety

5.1 Dutch Scoliosis Center makes every effort to prepare and provide all treatments with the greatest possible care for safety and hygiene.

5.2 Any physical limitations or health risks must be reported to the Physiotherapist. Dutch Scoliosis Center is never liable for damage caused by unreported risks.

5.3 Reporting your physical complaint(s) and the progress of the treatment takes place in accordance with the KNGF’s Guideline for Physiotherapeutic Reporting. You can view data in your personal patient file at any time.

5.4 Dutch Scoliosis Center will at all times, in good faith, select the best treatment method for you and complete your treatment with the greatest possible care. Dutch Scoliosis Center can never guarantee that the treatments will yield the desired result.

5.5 Dutch Scoliosis Center respects your privacy and treats it in accordance with the rules of the General Data Protection Regulation. If you have any questions about how to exercise your privacy rights, you can find more information in our Privacy Policy, available on our website.

5.6 Dutch Scoliosis Center and its Physiotherapists have a statutory duty of confidentiality. This means that all information exchanged will be treated confidentially and will only be shared with third parties, such as medical specialists or your general practitioner, with your permission – or with due observance of your right of objection.

Article 6: Payment

6.1 If your Treatment is covered by your insurance policy and Dutch Scoliosis Center has an agreement with your health insurer, your health insurer will be invoiced and ensure payment of the costs of your treatment. Dutch Scoliosis Center accepts no liability for any costs that you must bear due to partial coverage or a personal contribution.

6.2 If Dutch Scoliosis Center has to invoice you immediately, for example due to a lack of (complete) coverage of the Treatment or the inability to present an insurance card, you will be invoiced and the invoices have a final payment term of 14 days.

6.3 The rates that Dutch Scoliosis Center charges you can be found on the website.

6.4 Not being able to declare your costs does not release you from your payment obligation of what Physiotherapy invoices to you.

6.5 Your payment will first of all be used to reduce the costs, then to reduce the interest and finally to reduce the principal.

6.6 If, after notice of default, you remain in default or in default in the (timely) fulfillment of your obligations, then all reasonable costs for obtaining payment in (extra) judicial manner will be for your account and will be determined in accordance with the relevant statutory scales (WIK and BTAG).

6.7 Dutch Scoliosis Center can, without being in default as a result, refuse an offer of payment, if you designate a different order for the allocation of the payment. Dutch Scoliosis Center can refuse full repayment of the principal if the outstanding and current interest and collection costs are not also paid.

6.8 You are never entitled to set off the amount owed by you to Dutch Scoliosis Center and objections to the amount of an invoice never suspend the payment obligation.

Article 7: Liability

7.1 Dutch Scoliosis Center is not liable for any injury or accident, lost objects or theft of any nature and for whatever reason, except in the case of intent or conscious and serious negligence of employees or Physiotherapists of Dutch Scoliosis Center.

7.2 Dutch Scoliosis Center is never liable for damage as a result of not being able to make a Treatment available as a result of force majeure or technical failures.

7.3 If and insofar as any liability of Dutch Scoliosis Center should nevertheless arise, this is expressly limited to the amount that, in a particular case, qualifies for compensation/payment under the cover of the liability insurance.

7.4 Dutch Scoliosis Center is not liable for damage caused by third parties reading the email address entered by the visitor as well as by the failure of the entered email address with regard to the provision of E-tickets.

7.5 Dutch Scoliosis Center is never liable for indirect damage, including consequential damage, lost profit, lost savings and damage due to business interruption.

7.6 In the event of force majeure on its part, Dutch Scoliosis Center is free to choose to suspend the performance of the Services, or to dissolve the Subscription in whole or in part extrajudicially, without being liable for compensation for damage.

7.7 Dutch Scoliosis Center is not responsible for lost objects

Article 8: Complaints and dispute resolution

8.1 Dutch Scoliosis Center is affiliated with the KNGF and conforms to the complaints procedure that the KNGF has drawn up for its members. Dutch Scoliosis Center makes every effort to treat you as well as possible. If you do have a complaint about the treatment or the way in which the Dutch Scoliosis Center treats you, please report this to your physiotherapist. If a personal meeting does not yield the desired result, you can use the complaints procedure. You can find more information about this in the folder “A complaint about your physiotherapist”, which you can request from your physiotherapist.

8.2 All legal relationships to which Dutch Scoliosis Center is a party are exclusively governed by Dutch law, even if an agreement is wholly or partially performed abroad or if the party involved in the legal relationship is domiciled there.

8.3 In the event that any conflict between the Parties arises from these Terms and Conditions or the Agreement, the Parties shall first attempt to resolve this conflict amicably or through the in 8.1. mentioned complaints procedure, but are not obliged to do so. Should one of the Parties be ready to submit the conflict to the court, then the competent court in the district of Dordrecht is exclusively authorized to take cognizance of this, subject to any mandatory provisions that preclude this and another court has exclusive jurisdiction. as the relatively competent judge.

version 10-10-2021